Post by account_disabled on Feb 25, 2024 13:19:13 GMT 10
The message is clear, quality of care does not matter. The emphasis of the management is on the number of things recorded for the statistics of a report. Collaborators in direct customer service areas must be treated LIKE HEROES! For several reasons: It is necessary to remember that the level of self-esteem of people in the company is directly proportional to their work results. Two more recommendations, if there is something that truly improves the attitude of employees in customer service, it is to get them used to being successful. Management levels can spend about minutes a day “hunting,” “catching” employees when they are doing things well.
Giving them praise, expressing recognition – no matter how small the results may seem – generates a large dose of confidence, self-knowledge and self-esteem. Eliminate everything “solemn” in moments of contact with the client. Stuffing, excessive protocol, bombastic phrases and expressions that have fallen into disuse because they no longer say anything, are the worst enemy of excellence in Whatsapp Number List customer service and attention. It is not excessive familiarity, vulgarity or lack of respect for the client. It is leaving aside the “what is offered?” and learn to replace it with phrases like this.
My name is Alberto and I would be very happy to assist you as soon as you tell me.” That's right, Excellence in Customer Service begins with changing the attitudes of employees. The great challenge is to provide customers with a great experience…world class. If you were kind enough to come here and found this useful, I would be glad if you could share it with me at modragonrene network with these tips Written by Claudia Buitrago on December , Although starting your own business in network marketing is one of the fastest ways to set up a business.
Giving them praise, expressing recognition – no matter how small the results may seem – generates a large dose of confidence, self-knowledge and self-esteem. Eliminate everything “solemn” in moments of contact with the client. Stuffing, excessive protocol, bombastic phrases and expressions that have fallen into disuse because they no longer say anything, are the worst enemy of excellence in Whatsapp Number List customer service and attention. It is not excessive familiarity, vulgarity or lack of respect for the client. It is leaving aside the “what is offered?” and learn to replace it with phrases like this.
My name is Alberto and I would be very happy to assist you as soon as you tell me.” That's right, Excellence in Customer Service begins with changing the attitudes of employees. The great challenge is to provide customers with a great experience…world class. If you were kind enough to come here and found this useful, I would be glad if you could share it with me at modragonrene network with these tips Written by Claudia Buitrago on December , Although starting your own business in network marketing is one of the fastest ways to set up a business.